Services
The following is a sampling of the services I can provide. Following your initial consultation, together we will determine which service components best suit your needs. This list is not exhaustive and is meant to get you thinking of how I may support your unique requirements.
I am constantly training and attending seminars and webinars to learn the latest techniques and technology. If you need a service not listed, please let me know and I will work to accommodate the need.
Project Management
- Set up and maintain project management system
- Monitor project status to ensure deadlines are met
- Liaise with key people working on the projects (i.e. clients and team members)
- Provide project status reports
Email Marketing
- Setup and maintain online email application (Active Campaign, Mailchimp, Infusionsoft, etc.)
- Setup autoresponders
- Create opt-in form for your website
- Design and distribute your newsletter (content provided by you)
- Track the status of your email marketing campaigns
Social Media, Blog & Website Maintenance
- Social media account setup (Facebook, Twitter & LinkedIn)
- Daily monitoring of social media accounts
- Scheduling social media posts (content written or provided by you)
- Post blog articles and share on social media (article content provided by you)
- Re-purpose blog articles
- Source and edit images for social media and blog posts
- Basic WordPress website design (5-6 page website)
- WordPress website updates and maintenance
Customer Relations Management
- Respond to customer inquiries
- Send welcome packets, brochures, thank you notes, surveys, questionnaires, etc.
- Manage CRM database
- Sales order management
Word Processing & Desktop Publishing
- Document creation and formatting
- Spreadsheet creation and maintenance
- PowerPoint presentations
- Meeting agendas and minutes
- Mail merges and bulk mailings
- Procedure manuals – SOPs
- Business cards, brochures and flyers
- Menus
- Resumes
- PDF file conversion
Data Management
- Database creation and maintenance
- Data entry and report generation
- Expense and mileage tracking
- Inventory
Human Resources Support
- Write job postings and submit to various job boards
- Telephone screening and shortlisting
- Interview scheduling
- Reference checks
- Employment letters and agreements
- Benefits management
- Employee manuals
- Personnel file maintenance
Misc. Administrative Support
- Internet research
- Proofreading
- Emailing and faxing
- Bulk mailing
- Office supply ordering
Special Event Planning
- Business meetings, conferences, trade shows, corporate events & parties (send invitations, manage RSVPs, source supplies and decorations, reserve meeting rooms and hotels)
Executive Assistance
- Calendar and email management
- Appointment scheduling and reminders
- Monitor and respond to general voicemail messages
- Travel arrangements
- Licenses and membership renewals
- Meeting preparation
- Client gifting
Bookkeeping
- Accounts receivable
- Accounts payable
- Invoicing
- Bank reconciliations
- Expense management
- Timesheets
Programs
Mac iOS
Dropbox
Google Drive
MS Office (Word, Excel, PowerPoint)
Google Apps (Docs, Sheets, Slides, etc.)
GMail
Outlook
Apple Mail
Skype
Zoom
Typeform
Zapier
Thinkific
Jigsawbox
Hootsuite
Buffer
WordPress.com
WordPress.org
Shopify
Leadpages
Instapage
Canva
Stock Photo Sites
Calendly
Acuity Scheduling
TimeTrade
PayPal
Infusionsoft
Highrise
Capsule
Active Campaign
Get Response
Constant Contact
Mailchimp
Asana
Trello
Evernote
Freshbooks
Quickbooks
Sage One
Click Meetings/Click Webinars
InstantTeleseminar
Free Conference Pro
and the list goes on…